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Ministry of Tourism to issue guidelines to regulate OTAs

Ministry of Tourism, Government of India will roll out guidelines for approval of Online Travel Aggregators (OTAs) by end of this month. The approval process which is designed as a voluntary scheme has been formalised to ensure adequate safeguards customers against deficiency of services as well as punitive deterrence against it. As per an official release by Ministry of Tourism, the scheme for approval and re─approval of OTAs will be rolled out online with system to process applications and payments through an online platform. Tourism Ministry expects the new system will set standards towards accreditation and add value to the dependability and reliability to the aggregators in the online space operating in the organised tourism sector.

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