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Hospitality & Technology - Innovation is Being Stifled By Lack Of Leadership | By Thomas Mielke

Technology-enabled interaction has become a "must," not a "nice to have," and guests expect to be engaged and recognized at an ever more personalized level--it is no longer just a marketing gimmick. However, sitting down for a conversation with Klau...

from Hospitality Net Industry News https://ift.tt/2PWfwvi
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